Contact Us

Headquarters

4080 Jenkins Road

Chattanooga, TN 37421

(800) 251-6291

DRIVER CAREERS

Phone: (800) 879-7737

Apply Now www.usxjobs.com

DRIVER VERIFICATIONS

US Xpress processes any and all employment verification requests electronically.  Requests made by phone or fax are no longer accepted.  To make a request go to: https://dashboard.tenstreet.com/company_signup and complete the sign up form. After you sign up, you will receive an email with a username, password and instructions about how to get started.

If you are a 3rd party vendor, please sign up with your corporate name and list which of your clients you are verifying on behalf of (ex. Tenstreet on behalf of Joe’s Trucking).

If you do not have DOT # or ICC #, just enter N/A or zeroes in those fields. You can also go to www.DriverFACTS.com or Call toll free (888) 844-4730 press option 6, enter your fax number to receive a DriverFACTS Non-Internet Request form.  Fill out the form- The FAX number is on the form.  They will be faxed to you.

BROKERED CARRIERS

Payment Status inquiries: paystatus@usxpress.com

Send Standard Invoicing to (not a correspondence email):logisticsap@usxpress.com

Send Quick Pay Invoicing to: logisticsqp@usxpress.com

CUSTOMER CONTACTS

Billing inquiries: freightcollections@usxpress.com

POD requests: podrequest@usxpress.com or www.xactaccess.com

Billing (Accounts Payable): freightcollections@usxpress.com

CUSTOMER SERVICE

Phone: (855) 605-7788

Billing inquiries: freightcollections@usxpress.com

POD requests: podrequest@usxpress.com or www.xactaccess.com

SALES AND PRICING

Phone: (866) 797-7912

For an RFQ or quotes for OTR, email Sales@usxpress.com

For Dedicated, email DedicatedSales@usxpress.com

CARGO CLAIMS

For overage and shortage claims, email OS&DClaims@usxpress.com

SAFETY

Phone: (423) 510-7582

HR SERVICES CENTER

Email: hrservices@usxpress.com

CORPORATE CAREER

Email: HRStaffing@usxpress.com

U.S. XPRESS LOGISTICS

Email: usxpresslogistics@usxpress.com

MEDIA COMMUNICATION & PUBLIC RELATIONS

Phone: (423) 510-3814

Email: nparker@usxpress.com

NON-DRIVER EMPLOYMENT VERIFICATION

Contact Thomas and Thorngren

Phone: (615) 242-8246